Frequently Asked Questions

Everything you need to know about shopping with Zandu Care

How do I determine the right size for my order?

Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it against our specific garment dimensions, as sizing can vary between slim-fit and oversized collections.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.

Are your materials sustainably sourced?

Yes, Zandu Care is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.